Ankur Agarwal
Full Stack, AI & Platform Architect
Bangalore, Indiaer.ankurag@yahoo.in+91 81975 87946ankur.fyilinkedin.com/in/ankuraren
Professional Summary
Engineering leader with 14+ years of experience at Uber, Twilio, and Microsoft. Builds org-scale platforms, Developer Experience systems, and AI-driven agentic workflows that turn ambiguous operating problems into reliable products. Proven impact across 70M+ MAU consumer surfaces, $150M+ revenue pipeline, 90% incident reduction, and launch-cycle acceleration from months to days.
Twilio Segment Reverse ETL, Data Warehouses & Data Lakes features.
Microsoft Teams Power Bar — 100% rendering performance improvement.
Uber Earner Config Management — safe, extensible configuration primitives.
Reduced from multiple months via autonomous agentic SDLC workflows.
Generic People Picker shipped across 22 Microsoft Teams surfaces.
MySmartPrice Happy Hour — cut CAC from ₹150 to ₹40 per user.
Work Experience
- Own technical strategy and architecture across Earner Config and Forge, Uber's independent platform for managing configuration across the company.
- Architected Forge's no-code schema builder, automated Protobuf generation, and low-code workflows, reducing configuration development time from 6 months to 2 weeks.
- Led cross-functional delivery for Earner Config, enabling safe configuration management for 10M+ active earners and reducing config-related production incidents by 90%.
- Accelerated launch cycles for complex market operations from 3 months to under 1 week through governed configuration primitives and reusable workflows.
- Pioneered AI-driven agentic SDLC tools and conversational UX for rapid prototyping, ERD generation, investigations, and incident resolution.
- Set engineering excellence standards for performance, reliability, and CI/CD across platform teams; mentor engineers, review system designs, and serve on the Promotion Review Committee.
TypeScript · JavaScript (ES6+) · React · GraphQL · Node.js · FusionJS · Configuration Management · DevEx · Agentic Development · Conversational UX · LLM Integration · MCP · Cursor IDE · HTML5 · CSS3
- First EMEA Principal Software Engineer; established architectural patterns and owned the front-end technical roadmap for Segment.
- Delivered key features (Reverse ETL, Data Lakes), contributing to $150M+ in pipeline revenue.
- Founded the Customer Experience Engineering team; defined component standards and improved performance, reliability, and delivery quality across front-end services.
TypeScript · JavaScript (ES6) · React · GraphQL · Node.js · HTML · CSS
- Engineered Teams Search (Power Bar) for 70M+ MAU, boosting rendering performance from 10 to 60 FPS.
- Shipped Windows Teams Search with <1s load time, <10KB bundle, and sub-second rendering latency.
- Productionized the Generic People Picker across 22 Teams surfaces, serving 50M+ MAU.
- Led Teams SERP redesign and implemented a shared client-side GraphQL data layer adopted across search surfaces.
- Led development of the Cortana Intelligent Assistant in Teams, mentoring engineers on architecture.
- Granted Patent NL2027356B1 — Visual Query Search Generation — for advanced search and filtering interfaces.
TypeScript · JavaScript (ES6) · React · Angular · FluentUI · Apollo · GraphQL · HTML · CSS
- Built a dynamic Hadoop-based data-warehousing platform spanning ingestion, cube construction, pipeline orchestration, SDKs, REST APIs, and customer-facing UI.
- Built and optimised UX to simplify petabyte-scale, complex ETL workflows and metadata management for Data Engineers and Business Teams.
JavaScript · HTML · CSS · jQuery · Meteor · Python
- Built a real-time driver analytics and tracking platform from scratch, turning large-scale sensor data into actionable driving insights.
- Owned web engineering end-to-end, refactoring components for maintainability, scalability, and performance across product and marketing surfaces.
JavaScript · React · Redux · jQuery · PHP · Bootstrap · Grunt · Python · HTML · CSS
- Redesigned the e-commerce platform UI from scratch, serving 10M+ monthly visitors.
- Developed full-stack product discovery modules and shipped Happy Hour Deals, reducing CAC from ₹150 to ₹40 and growing Chrome Extension users to 5M+.
JavaScript · jQuery · PHP · HTML · CSS · BEM
- Developed V4L2 loopback apps for multi-stream video capture and colour-space conversion on embedded Linux.
- Built nightly build infrastructure, Debian packaging, Linux SDK release pipelines, and PRCM validation regression flows for automotive silicon.
C · Linux Kernel · V4L2 · GTK · Makefile · Python · HTML · CSS
Technical Skills
AI & Agentic
Agentic Development · Building Agent Experiences · Conversational UX · LLM Integration · Model Context Protocol (MCP) · AI-driven SDLC · Web-based Agents · Cursor IDE
Languages
TypeScript · JavaScript (ES6+) · Node.js · HTML5 · CSS3 · C · Python
Frameworks & Libraries
React · Redux · Angular · GraphQL · FusionJS · Meteor · Webpack · Apollo
Databases
MySQL · MongoDB · Oracle · Microsoft SQL Server
Tools & Practices
Git · Docker · CI/CD · System Design · ERD Reviews · Performance Engineering · DevEx · Configuration Management
Education
| Degree | Institution | Board / University | Year | Grade |
|---|---|---|---|---|
B.Tech — Information Technology | VIT, Vellore | VIT University | 2012 | 8.97 / 10.0 CGPA |
Patents & Recognitions
Granted Patent
Visual Query Search Generation — Patent No. NL2027356B1
Invented and granted a patent for an advanced visual search query generation and filtering interface.
Conference Publication
Authored and presented a technical paper at TIITC-2013 on “Making Vayu a Power Differentiator in the Market”.
Microsoft FHL CVP Award
Won the Microsoft FHL CVP Award for building an innovative extension to Microsoft Teams.
Pioneering Innovation Award
Received Uber's Pioneering Innovation award for building the Earner Investigation Agent.
Uber Earner Hackathon
Won the Uber Earner Hackathon for building Alfred, an AI browser agent.
Engineering Excellence Award
Recipient of the “Pat on the Back” award at Schneider Electric for delivering a rich interactive user interface that earned exceptional customer satisfaction.